Privacy policy

Effective Date: 10/20/25
Last Updated: 10/23/25

Welcome to Flora Hues (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [florahues.com] (the “Site”), use our event planning services, or interact with us in any other way.

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that helps us provide and improve our event planning services. This may include:

A. Personal Information

When you use our Site, request a quote, or book an event, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and mailing address

  • Payment information (processed securely through a third-party payment processor)

  • Event details (e.g., event date, location, guest count, preferences)

B. Automatically Collected Information

When you visit our Site, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and similar tracking technologies

C. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, though some features may not function properly.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our event planning services

  • Communicate with you regarding inquiries, quotes, and bookings

  • Process payments and send invoices

  • Personalize your experience on our Site

  • Improve our website and services

  • Send marketing and promotional messages (you may opt out at any time)

  • Comply with legal obligations

3. How We Share Your Information

We may share your information in the following ways:

  • With vendors and service providers: such as payment processors, email services, or event suppliers, who help us deliver our services.

  • For legal reasons: when required by law, regulation, or legal request.

  • In business transfers: such as mergers, acquisitions, or asset sales, where user information may be part of the transferred assets.

We do not sell your personal information.

4. Data Security

We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing and obtaining a copy of your data

  • Requesting correction or deletion of your data

  • Objecting to or restricting data processing

  • Withdrawing consent at any time

To exercise your rights, please contact us at events@florahues.com

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Children’s Privacy

Our Site and services are not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review it periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Flora Hues
Email: events@florahues.com
Phone: (818) 401-5101